Privacy Policy

Sonny’s Enterprises, LLC and its subsidiaries, divisions affiliates, and brands value our customers and are committed to protecting personal information about them and their companies. This notice (“Privacy Policy”) describes what information we collect about you, how we use it, with whom we may share it, how we collect it, and what choices you have regarding it. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of information through our website sonnysdirect.com and its linked company webpages (“Site”) and through any of our software, services, and applications (“Services”) that you may directly or indirectly interact with.

Please review and become familiar with the terms and conditions of this Privacy Policy. BY ACCESSING OR USING OUR SITE AND SERVICES YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY PRACTICES, AND TO THE USES AND DISCLOSURES OF INFORMATION ABOUT YOU AND YOUR COMPANY, THAT ARE DESCRIBED IN THIS PRIVACY POLICY AND YOU AGREE TO BE BOUND BY THEIR TERMS. Please review this Privacy Policy periodically, as we may update it from time to time, as further described below.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Site or Services or parts of our Site or Services.

Business, for the purpose of the CCPA, refers to the Company as the legal entity that collects Consumers’ personal information, or on the behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of Consumers’ personal information, and does business in the State of California.

CCPA means the California Consumer Privacy Act of 2018 as amended and extended by the California Privacy Rights Act of 2020.

Company (referred to as either “the Company”, “we”, “us” or “our” in this Privacy Policy) refers to Sonny’s Enterprises, LLC and its related companies, including all of its parents, subsidiaries, and affiliates.

Consumer, for the purpose of the CCPA, means a natural person who is a California resident. A resident, as defined in the California law, includes (1) every individual who is in the State of California for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the State of California but who is located outside the State of California for a temporary or transitory purpose.

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing details of your browsing history or other information that the website may retrieve at a later time.

Country refers to: United States.
Data Controller, for the purposes of the General Data Protection Regulation (GDPR), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Website or Services such as but not limited to a computer, a cellphone, or a digital tablet.
Do Not Track (DNT), as used by U.S. regulatory authorities, such as the U.S. Federal Trade Commission (FTC), refers to a mechanism for allowing Internet users to control whether their online activities across websites may be tracked by third parties.

Personal Data is any information that specifically relates to an identified or identifiable individual. For the purposes of the GDPR, Personal Data means any information relating to you such as your name, identification number, location data, online identifier or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural, or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.

Sale, for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.

Service Provider means any natural or legal person who processes data on behalf of the Company. It includes third-party companies or individuals employed by the Company to facilitate implementation of the Service, provide the Service on behalf of the Company, perform services related to the Service or assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

Sharing, for the purpose of the CCPA, refers to sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party.

Usage Data refers to data relating to use of the Site or Services that is collected automatically, and is either data generated by the use of the Site or Services or from the Site or Services infrastructure itself (such as, for example, data indicating the duration of a web page visit).

Website refers to the collection of user-navigable webpages accessible through the Site.

Information We Collect

Information you provide to us

We collect personally identifiable and transactional information provided directly by companies and Site visitors that purchase products from that Site, and users of our Services. This information includes names, postal addresses, telephone numbers, 10-digit long codes, email addresses, and credit card information.

The information we collect from you on or through our Site and Services may be provided to us by you when you fill in forms, including our technical support forms, account registration forms, and product ordering forms, and in the content of the communications that are sent to our customer service and sales representatives. This information helps use provide certain services, features, and assistance available through our Site and Services.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Site and Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including the IP address, tracking codes, the domain name, the web page, the length of time spent on the Site, and the pages accessed while visiting this Site.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies) A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site and Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
  • Web Beacons. Pages of our Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We use cookies and other technologies to track new visitors to the Site and recognize past customers so that we may present more personalized content. Cookies used by the Site do not contain any personally identifiable information. We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.

The following tables list types of cookies that We may employ to collect information when You visit company webpages on our Site:

Cookie Key Domain Cookie Type Expiration General Description
XSRF-TOKEN sonnysdirect.com First-party Session This cookie is used to help with site security.
__cf_bm .go.sonnysdirect.com First-party 30 minutes This cookie is used to distinguish between humans and bots.
VISITOR_PRIVACY_METADATA .youtube.com Third-party 6 months This cookie is used to store the user's consent and privacy choices for their interaction with the site. It records data on the visitor's consent regarding various privacy policies and settings, ensuring that their preferences are honored in future sessions.
BIGipServerab11web-nginx-app_https go.sonnysdirect.com First-party Session This cookie is associated with the BIG-IP product suite from company F5. Usually associated with managing sessions on load balanced servers to ensure user requests are routed consistently to the correct server. The common root BIGipServer is most commonly followed by a domain name, usually the one that it is hosted on, but not always.
__cf_bm .sonnysdirect.com First-party 30 minutes This cookie is used to distinguish between humans and bots.
_mkto_trk .sonnysdirect.com First-party 1 year 1 month This cookie is associated with an email marketing service provided by Marketo. This tracking cookie allows a website to link visitor behavior to the recipient of an email marketing campaign in order to measure campaign effectiveness.
_ga .sonnysdirect.com First-party 1 year 1 month This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session, and campaign data for the site’s analytics reports.
_ga_YTC8RBYNWS .sonnysdirect.com First-party 1 year 1 month This cookie is used by Google Analytics to persist session state.
fornax_anonymousId sonnysdirect.com First-party 1 year 1 month This cookie is used to assign an anonymous identifier to the user. It is typically used for tracking and analytics purposes, helping the website understand how users engage with the site.
athena_short_visit_id sonnysdirect.com First-party 30 minutes This cookie is used to track short-term user behavior on the website to enhance user experience and performance monitoring.
_ce.s .sonnysdirect.com First-party 1 year This cookie is used to store and track audience reach and site usage for analytics purposes.
_ce.clock_data .sonnysdirect.com First-party 1 day This cookie is used to track page views and user behavior on the website for analytics and reporting purposes.
_ce.irv .sonnysdirect.com First-party Session This cookie is used to collect and analyze information on user behavior across websites that use the same service. It tracks user navigation and interactions to improve website performance and user experience.
YSC .youtube.com Third-party Session This cookie is set by YouTube to track views of embedded videos.
VISITOR_INFO1_LIVE .youtube.com Third-party 6 months This cookie is set by YouTube to keep track of user preferences for YouTube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the YouTube interface.
SHOP_SESSION_TOKEN sonnysdirect.com First-party 7 days This cookie is used by online shops to record whether users have placed items in their shopping cart.
Shopper-Pref sonnysdirect.com First-party 7 days This cookie stores user preferences, allowing the website to provide personalized features and an enhanced shopping experience.
cebs .sonnysdirect.com First-party Session This cookie is used to store user preferences and settings, ensuring a more personalized browsing experience on the website.
crisp-client%2Fsession%2F2157ab59-0afa-4e23-9373-dc01162bf095 .sonnysdirect.com First-party 6 months 2 days
SF-CSRF-TOKEN sonnysdirect.com First-party Session
Cookie Key Domain
snowplowOutQueue_snowplaow_cf local

DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA

The Company may use your Personal Data for the following purposes:

  • To Provide and maintain our Site and Service, including to monitor the usage of our Site and Services.
  • To manage your Account: to manage your registration as a user of our Site and Services. The Personal Data that you provide can give access to different functionalities of our Site and Services that are available to you as a registered user.
  • To contact you: to manage your registration as a user of our Site and Services. The Personal Data that you provide can give access to different functionalities of our Site and Services that are available to you as a registered user.
  • To provide you with news, special offers and general information about other goods, services and events that we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.
  • To manage your requests: To attend and manage your requests to us.
  • To deliver targeted advertising to you: We may use your Personal Data to develop and display content and advertising (and work with third-party vendors who do so) tailored to your interest and/or location and to measure its effectiveness.
  • For business transfers: We may use your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which your Personal Data held by us about our Site and Services may be among the assets transferred.
  • For other purposes: We may use your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which your Personal Data held by us about our Site and Services may be among the assets transferred.

We may share your Personal Data in the following situations:

  • With Service Providers We may share your Personal Data with Service Providers to monitor and analyze the use of our Site and Services, to advertise to you on third party websites after you have visited our Site or used or accessed our Services, for payment processing, or to contact you.
  • For business transfers: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • For our Affiliates We may share your Personal Data with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies or entities that either control, are controlled by, or are under common control with us.
  • With business partners We may share your Personal Data with our business partners to offer you certain products, services or promotions.
  • With other users when you share your Personal Data as a result of your interactions with other users in public areas accessible through our Site or Services, such shared information may be viewed by all users and may be publicly distributed outside.
  • With your consent We may disclose your Personal Data for any other purpose with your consent.

Retention of your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes only. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our Site or Services, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your personal information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in the jurisdiction where you reside and/or conduct business.

You consent to this Privacy Policy and acknowledge and agree that your submission of any of your Personal Data to the Company, through our Site, Services, or otherwise, represents your agreement to that transfer of your Personal Data to the Company.

The Company will take commercially reasonable steps necessary to ensure that your Personal Data is treated securely in accordance with this Privacy Policy and that no transfer of your Personal Data by the Company will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Data and other personal information.

Disclosure of your Personal Data

  • Business Transactions: If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred as part of such a transaction.
  • Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as in response to an order from a court of competent jurisdiction or a government agency.
  • Other Legal Requirements: The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation
    • Protect and defend the rights of property of the Company
    • Prevent or investigate possible wrongdoing in connection with our Site or Services
    • Protect the personal safety of users of our Site or Services or the public
    • Protect against legal liability

Security of Your Personal Data

The security of our Site and Services is a priority of the Company’s. We periodically review and update the security methods intended to protect information transmitted via the Site and Services, including measures intended to secure and protect all personally identifiable information from loss, misuse, and alteration. Our Site uses industry-standard encryption technology. However, we cannot guarantee that any electronic commerce is totally secure. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of electronically stored sensitive personal data via email or by conspicuous posting on the Site as soon as possible to the extent consistent with (a) the legitimate needs of law enforcement, and (b) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Account Security

We are dedicated to ensuring that your account remains secure. Here are several actions you can take to help protect your account:

  • To enhance Your online safety, follow these recommendations to keep your Personal Data private:
    • Don’t reveal your password to anyone.
    • Change your password periodically

Protect Your Account from Online Fraud

The Internet is not immune to fraud. Criminals will use spoof e-mails, phony web sites, and other deceptive practices to try to obtain your personal information; this is known as phishing. Spoof emails are phony emails that appear to have originated from a legitimate company. These phony emails ask you to go to a spoof web site and provide your personal account information. To bait you, often these deceptive emails may allude to an urgent matter concerning your account. In many cases, there is no easy way to determine that you are on a phony web site because the URL may contain the name of the company it is spoofing.

Security Tips

  • Delete suspicious emails without opening them. If you do open a suspicious email, never click on a link or open an attachment contained in the suspicious email.
  • Do not provide your sensitive information by email or phone.
  • When entering private information, confirm your security by looking for a closed lock at the bottom of the webpage. Click on the lock icon to verify that the security certificate has been issued to our Site.
  • If you believe that there is a problem with your account, please contact customer service. To report a suspicious email that uses our name, immediately forward it to [email protected].

Data Activities Specific to Sonny’s Checkpoint Mobile Application

This section applies to the Sonny’s Checkpoint Mobile Application and contains additional information about the specific data activities to that application. In particular, the Checkpoint Mobile Application may employ the following cookies to collect information for use with Google Analytics as a result of Your use of the application:

Cookie Key General Description
_gid Stores a unique ID which may be used to keep track of statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
_ga Stores a particular ID used to generate data about website usage by the user.
_gat Used to monitor the number of Google Analytics server requests when using Google Tag Manager
_ga_# Used to distinguish individual users by means of designation of a randomly generated number as a client identifier, which allows calculation of visits and sessions
PHPSESSID Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number. How it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.

rights specific to residents of California

This section supplements the information contained in Our Privacy Policy and applies solely to all visitors, users, and others who qualify as Consumers in the State of California under the CCPA.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us, but reflects our good faith belief that, to the best of our knowledge, some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information below would only be collected if you provided such personal information directly to us.

Category A: Identifiers.
Examples: A real name, alias, postal address, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Collected by Us: Yes

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, address, telephone number, credit card number, or debit card number. Some personal information included in this category may overlap with other categories.
Collected by Us: Yes

Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected by Us: Yes

Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
Collected by Us: Yes

Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected by Us: No

Category F: Internet or other similar network activity.
Examples: Interaction with Our Site, Services, or advertisements.
Collected by Us: Yes

Category G: Geolocation data.
Examples: Approximate physical location.
Collected by Us: Yes

Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected by Us: No

Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected by Us: No

Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected by Us: No

Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected by Us: No

The following chart provides additional information concerning the Categories A-K of information that We may collect as a result of Your use of Our products and services:

Product Controls (Back Office) Controls (Ecomm) Controls (Customer Care) CheckPoint Quivio SonnysDirect
Category A: Identifiers. Yes Yes Yes Yes No Yes
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Yes Yes Yes No No Yes
Category C: Protected classification characteristics under California or federal law. No No No No No No
Category D: Commercial information. Yes Yes Yes No No Yes
Category E: Biometric information. No No No No No No
Category F: Internet or other similar network activity. Yes Yes Yes Yes No No
Category G: Geolocation data. Yes Yes Yes No No Yes
Category H: Sensory data. No No No No No No
Category I: Professional or employment-related information. No No No No No No
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). No No No No No No
Category K: Inferences drawn from other personal information. No No No No No No
Under the CCPA, personal information does not include:
  • Publicly available information does not include:
  • Deidentified or aggregated consumer information
  • Information excluded from the CCPA’s scope, such as:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
    • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

Sources of Personal Information

We obtain the categories of Personal Data Listed above from the following categories of sources:

  • Directly from You. For example, from the forms you complete on our Site and Services, and preferences you express or provide through our Site and Services.
  • Indirectly from You. For example, from observing your activity on our Site and Services.
  • Automatically from You. For example, through cookies we or our Service Providers set on your Device as you navigate through our Site and Services.
  • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Site and Services, third-party vendors to deliver targeted advertising to you, or other third-party vendors that we use to provide the Site and Services to you.

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose your Personal Data that we collect for “business purposes” or “commercial purposes” (as defined under the CCPA), which may include the following examples:

  • Category A: Identifiers.
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  • Category C: Protected classification characteristics under California or federal law.
  • Category D: Commercial information.
  • Category F: Internet or other similar network activity.
  • Category G: Geolocation data.

Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When we disclose your Personal Data for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Sales of Personal Information

As defined in the CCPA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return.

We may share your Personal Data identified in the above categories with the following categories of third parties:

  • Service Providers
  • Our affiliates
  • Our business partners
  • Third party vendors to whom you or your agents authorize us to disclose your Personal Data in connection with products or service we provide to you

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their Personal Data. If you are a resident of California, you have the following rights:

  • The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to request. You have the right to request that we disclose information to you about our collection, use, sale, disclosure for business purposes and share of personal information. Once we receive and confirm your request, we will disclose to you:
    • The categories of Personal Data we collected about you
    • The categories of sources for the Personal Data we collected about you
    • The categories of third parties with whom we share your Personal Data
    • The specific pieces of Personal Data we collected about you
  • If we sold or shared your Personal Data or disclosed your Personal Data for a business purpose, we will disclose to you:
    • The categories of Personal Data categories sold or shared
    • The categories of Personal Data categories disclosed
  • The right to correct Personal Data. You have the right to direct us to correct any inaccuracies in your Personal Data that we may hold.
  • The right to say no to the sale or sharing of Personal Data (opt-out). You have the right to direct us to correct any inaccuracies in your Personal Data that we may hold.
  • The right to delete Personal Data. You have the right to request the deletion of your Personal Data, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our Service Providers to delete) your Personal Data from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our Service Providers to:
    • Complete the transaction for which we collected Your Personal Data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • Debug products to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. Seq.).
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with Us.
    • Comply with a legal obligation.
    • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer’s rights, including by
    • Denying goods or services to you
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
    • Providing a different level or quality of goods or services to you
    • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your CCPA Data Protection Rights

In order to exercise any of your rights under the CCPA, and if you are a California resident, you can contact us:

  • By email: [email protected]
  • By mail: Sonny’s Enterprises, LLC 5870 Hiatus Road Tamarac, FL 33321
  • By phone: 1-800-327-8723

Only you, or a person registered with the California Secretary of State that You authorize to act on your behalf, may make a verifiable request related to your Personal Data.

You request to us must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with the required information if we cannot:

  • Verify your identity or authority to make the request;and
  • Confirm that the Personal Data relates to you.

We will disclose and deliver the required information free of charge within forty-five (45) days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional forty-five (45) days when reasonably necessary and with prior notice.

Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable request’s receipt.

For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

Do not Sell or Share My Personal Information

You have the right to opt-out of the sale or sharing of your Personal Data that we have collected. Once we receive and confirm a verifiable consumer request from you, we will stop selling or sharing your Personal Data. To exercise your right to opt-out, please contact Us.

Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Site and Services do not respond to Do Not Track signals. Some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

Your California Privacy Rights (California’s Shine the Light Law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you would like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, you can contact Us using the contact information provided below, and include the email address associated with your account.

Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Rights to specific to residents of other states

Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Oregon, Tennessee, Texas, Virginia, Utah, and Montana (effective October 2024) each provide their state residents with rights to:

  • Confirm whether we process their personal information
  • Access and delete certain personal information
  • Data portability
  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  • Opt-out of personal data processing for targeted advertising and sales.
  • Opt-out of data processing for targeted advertising (excluding Iowa), sales, or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah)
  • Either limit (opt-out of) or require consent to process sensitive personal data.

Nevada provides its residents with a limited right to opt-out of certain personal information sales.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us.

RIGHTS SPECIFIC TO RESIDENTS OF THE EUROPEAN UNION

Legal Basis for Processing Personal Data under GDPR

  • Consent You have given your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract Provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
  • Legal obligations Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Public interests Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the Company’s processing of your Personal Data, and in particular, whether the Company’s processing of your Personal Data corresponds to a GDPR provision that permits processing of Personal Data as a statutory or contractual requirement, or as a requirement necessary to enter into a contract.

The Company respects the confidentiality of your Personal Data and the preservation of your rights to protect your Personal Data.

You have the right under this Privacy Policy, and by law if you are within the European Union (EU), to:

  • Request access to Your Personal Data. The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Data we hold about you.
  • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information we hold about you corrected.
  • Object to processing of Your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it.
  • Request the transfer of Your Personal Data. We will provide to you, or to a third-party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw your consent. You have the right to withdraw your consent on using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of our Site and Services.

Exercising of Your GDPR Data Protection Rights

You may exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

Children’s Privacy

We do not knowingly collect personal information from minors under the age of 16 through our Site and Services, although certain third-party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies, and we encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell any Personal Data of Consumers that we actually know are less than 16 years of age, unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of Personal Data may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting Us.

If you have reason to believe that a child under the age of 13 (or 16) has provided us with Personal Data, please contact us with sufficient detail to enable us to delete that information.

Links to other websites

Our Site and Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services, or Your use of any such third party sites or services.

Changes to the privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If we make any changes to this Privacy Policy that materially alter your rights and our Personal Data collection, processing, transferring, sharing, or sales practices, will let you know via email and/or a prominent notice on our Site or Service, prior to the change in our Privacy Policy becoming effective, and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

  • By email: [email protected]
  • By mail: Sonny’s Enterprises, LLC 5870 Hiatus Road Tamarac, FL 33321
  • By phone: 1-800-327-8723

Copyright © 2025. Sonny’s The CarWash Factory. All Rights Reserved.